SHAX Charity, an independent local re-use charity based in Dumfries, Scotland, needed a modern, accessible website to support their mission of helping individuals and families facing poverty and homelessness. The challenge was to create a platform that would enable supporters to buy raffle tickets, make secure donations, and donate prizes while effectively communicating SHAX's impact in the community—including their Home Emergency Starter Packs, crisis support services, and charity warehouse operations.

Our approach focused on clean, intuitive design with a strong emphasis on accessibility and user experience. We implemented secure payment integration including Google Pay and Apple Pay, making it easy for supporters to donate or purchase raffle tickets with a single tap. The platform features streamlined donation flows, age verification for raffle ticket purchases, and a responsive layout that works flawlessly across all devices—recognizing that many supporters would access the site on-the-go.

The result is a website that drives real impact for SHAX Charity. With engaging content sections showcasing their community impact—including 206 tonnes diverted from landfill, 24,337 volunteer hours, and £638,000 in community benefits—alongside optimized performance and secure payment options, SHAX now has a digital presence that truly reflects their commitment to supporting people in Dumfries & Galloway. The site has seen increased engagement and improved conversion rates since launch, helping SHAX continue their vital work in the community.